.support-widget{--support-wa:#128c4a;--support-wa-hover:#0e7a40;right:20px;bottom:calc(20px + env(safe-area-inset-bottom));z-index:60;pointer-events:none;flex-direction:column;align-items:flex-end;gap:12px;display:flex;position:fixed}.support-widget>*{pointer-events:auto}.support-fabs{flex-direction:column;align-items:flex-end;gap:10px;display:flex}.support-fab{border-radius:var(--radius-pill);min-width:52px;height:52px;box-shadow:var(--shadow-lg);cursor:pointer;font:inherit;border:0;justify-content:center;align-items:center;gap:8px;font-weight:600;text-decoration:none;transition:transform .15s,background-color .15s;display:inline-flex;position:relative}.support-fab:hover{transform:translateY(-1px)}.support-fab svg{width:22px;height:22px}.support-fab-main{background:var(--color-primary);color:var(--color-on-primary);padding:0 20px 0 16px}.support-fab-main:hover{background:var(--color-primary-hover)}.support-fab-main[aria-expanded=true]{width:52px;padding:0}.support-fab-main[aria-expanded=true] .support-fab-label{display:none}.support-fab-wa{background:var(--support-wa);color:#fff;width:46px;min-width:46px;height:46px}.support-fab-wa:hover{background:var(--support-wa-hover);color:#fff}.support-badge{border-radius:var(--radius-pill);background:var(--color-danger);color:#fff;text-align:center;border:2px solid var(--color-surface);min-width:20px;height:20px;padding:0 5px;font-size:11px;font-weight:700;line-height:20px;position:absolute;top:-4px;right:-4px}.support-badge.inline{border:0;margin-left:auto;position:static}.support-panel{background:var(--color-surface);width:370px;max-width:calc(100vw - 32px);height:min(560px,100vh - 120px);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);flex-direction:column;display:flex;overflow:hidden}.support-panel-head{background:var(--color-primary);color:var(--color-on-primary);align-items:center;gap:10px;padding:14px 14px 12px 16px;display:flex}.support-panel-head>svg{flex-shrink:0;width:26px;height:26px}.support-panel-titles{flex-direction:column;flex:1;min-width:0;line-height:1.3;display:flex}.support-panel-titles span{opacity:.9;font-size:12.5px}.support-icon-btn{border-radius:var(--radius-sm);width:34px;height:34px;color:inherit;cursor:pointer;background:0 0;border:0;justify-content:center;align-items:center;display:inline-flex}.support-icon-btn:hover{background:#ffffff29}.support-icon-btn svg{width:20px;height:20px}.support-inbox-link{background:var(--color-info-bg);color:var(--color-info);border-bottom:1px solid var(--color-border);align-items:center;gap:8px;padding:8px 16px;font-size:13.5px;font-weight:600;text-decoration:none;display:flex}.support-inbox-link svg{width:16px;height:16px}.support-tabs{border-bottom:1px solid var(--color-border);display:flex}.support-tabs button{color:var(--color-text-muted);font:inherit;cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;gap:6px;padding:10px 8px;font-size:14px;font-weight:600;display:inline-flex}.support-tabs button svg{width:16px;height:16px}.support-tabs button.active{color:var(--color-primary);border-bottom-color:var(--color-primary)}.support-body{flex-direction:column;flex:1;gap:12px;min-height:0;padding:14px 16px;display:flex;overflow-y:auto}.support-center{text-align:center;justify-content:center}.support-actions{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}.support-actions .btn svg{width:16px;height:16px}.support-note{color:var(--color-text-muted);margin:0;font-size:13.5px;line-height:1.5}.support-closed{text-align:center;border-radius:var(--radius-sm);background:var(--color-neutral-bg);padding:6px}.support-error{color:var(--color-danger);background:var(--color-danger-bg);margin:0;padding:6px 16px;font-size:13px}.support-topics{flex-direction:column;gap:8px;display:flex}.support-topics-label{font-size:13px;font-weight:600}.support-chips{flex-wrap:wrap;gap:6px;display:flex}.support-chip{border:1px solid var(--color-border-strong);border-radius:var(--radius-pill);background:var(--color-surface);color:var(--color-text);font:inherit;cursor:pointer;padding:6px 12px;font-size:13px}.support-chip:hover{border-color:var(--color-primary)}.support-chip.active{background:var(--color-primary-light);border-color:var(--color-primary);color:var(--color-primary);font-weight:600}.support-wa-btn,.support-call-btn{justify-content:center;gap:8px;width:100%}.support-wa-btn{background:var(--support-wa);color:#fff;border:0}.support-wa-btn:hover{background:var(--support-wa-hover);color:#fff}.support-call-btn svg{width:16px;height:16px}.support-messages{background:var(--color-surface-2);gap:10px}.support-msg{flex-direction:column;gap:3px;max-width:85%;display:flex}.support-msg.mine{align-self:flex-end;align-items:flex-end}.support-msg.staff{align-self:flex-start}.support-msg-meta{color:var(--color-text-muted);font-size:11.5px}.support-msg-body{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:14px;padding:8px 12px;font-size:14px;line-height:1.45}.support-msg.mine .support-msg-body{background:var(--color-primary);color:var(--color-on-primary);border-bottom-right-radius:4px}.support-msg.staff .support-msg-body{background:var(--color-surface);border:1px solid var(--color-border);border-bottom-left-radius:4px}.support-compose{border-top:1px solid var(--color-border);align-items:flex-end;gap:8px;padding:10px 12px;display:flex}.support-compose textarea{resize:none;border:1px solid var(--color-border-strong);border-radius:var(--radius-md);background:var(--color-surface);max-height:120px;color:var(--color-text);font:inherit;flex:1;padding:8px 10px;font-size:14px}.support-send{background:var(--color-primary);width:40px;height:40px;color:var(--color-on-primary);cursor:pointer;border:0;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}.support-send:disabled{opacity:.5;cursor:default}.support-send svg{width:18px;height:18px}@media (width<=640px){.support-widget{right:12px;bottom:calc(12px + env(safe-area-inset-bottom))}.support-widget.above-tabs{bottom:calc(76px + env(safe-area-inset-bottom))}.support-fab-label{display:none}.support-fab-main{width:52px;padding:0}.support-panel{width:calc(100vw - 24px);max-width:none;height:min(560px,100dvh - 170px)}}@media print{.support-widget{display:none}}.support-idle-hint{text-align:center;font-size:12px}body:has(.modal-backdrop) .support-fabs{display:none}